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Privacy Policy

Introduction

Welcome to hvaconline.org (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hvaconline.org (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via email, phone, or contact forms
  • Request quotes or estimates for HVAC services
  • Subscribe to our newsletter or updates
  • Create an account on our website
  • Leave comments or reviews

This information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Property details (for service estimates)
  • Payment information (processed securely through third-party processors)

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed and time spent on pages
  • Referring website
  • Geographic location (general)
  • Device information

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve website functionality
  • Deliver targeted advertising (if applicable)

You can control cookies through your browser settings, but disabling cookies may limit website functionality.

How We Use Your Information

We use the information we collect to:

  • Provide HVAC services and respond to your inquiries
  • Send you quotes, estimates, and service confirmations
  • Process payments and manage billing
  • Communicate with you about our services
  • Send newsletters and promotional materials (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect our rights and prevent fraud

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Payment processing
  • Email marketing services
  • Analytics and website optimization
  • Customer relationship management

These providers are bound by confidentiality agreements and may only use your information to provide services to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Legal processes (subpoenas, court orders)
  • Government investigations
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security audits

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information

California Residents (CCPA)

If you are a California resident, you have additional rights including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination

To exercise these rights, contact us using the information provided below.

European Union Residents (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When no longer needed, we will securely delete or anonymize your information.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Email Marketing

If you subscribe to our email list, we may send you:

  • Service updates and maintenance tips
  • Promotional offers and seasonal reminders
  • Company news and industry information

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any email
  • Contacting us directly
  • Updating your preferences in your account settings

Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: Click here to email us.

For privacy-related requests or to exercise your rights, please use the subject line “Privacy Request” when contacting us.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page and update the “Last Updated” date. For significant changes, we may provide additional notice such as email notification.


This Privacy Policy was last updated on September 1, 2025. By using hvaconline.org, you acknowledge that you have read and understood this Privacy Policy.